Shop Policies & Legal Notices
Luna Herbs Apothecary Store Policy
Product Use & Liability
- By purchasing from Luna Herbs Apothecary, you acknowledge that you are responsible for researching and understanding the herbal products you are buying.
- We are not responsible for any misuse of our products.
- Customers are responsible for knowing their own allergies and how herbs may interact with their body or any medications they may be taking.
- We are not legally liable for any allergic reactions, side effects, or any other negative or abnormal symptoms resulting from customer negligence.
- By purchasing from us, you agree not to hold us legally responsible for any issues arising from the use or misuse of our products.
Refunds & Returns
- Due to safety and health regulations, all sales are final—no refunds or returns.
- In the case of an order issue due to our error or circumstances beyond our control, store credit may be issued at our discretion.
Shipping & Lost Packages
- We strive to process and ship orders as quickly as possible, but delays may occur due to personal circumstances or external factors.
- We are not responsible for lost or stolen packages. However, if you provide proper evidence (e.g., a missing package report from the carrier), we may reship your order at our discretion.
Legal Disclaimer
- Our herbal products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
- Consult with a healthcare professional before using any herbal products, especially if you are pregnant, nursing, or taking medication.
Chargebacks & Fraud Prevention
- Any chargeback attempts will be considered fraud/scam attempts.
- We take fraud seriously and will pursue legal action against anyone attempting to dispute valid charges.
By making a purchase, you agree to these terms. If you have any questions, feel free to contact us before placing your order.
Thank you for supporting Luna Herbs Apothecary!